1. Making sense of mental health

    Report -

    This report presents the findings that emerged through our engagement. The recommendations that are provided, were led by the young people themselves and are included to support decision making and commissioning of services for them.

  2. 2015 - 2016 Annual Report

    Report -

    In our 2015 - 2016 annual report, we celebrate our growth on social media, the work of our volunteers, and our outreach at events across Lewisham.

  3. Intelligence report June to September 2016

    Report -

    Learn what 173 residents told us about local health services in the last three months.

  4. Self care matters

    Report -

    We joined forces with Healthwatch Bromley to host a self care matters event to raise awareness of the importance of self care and managing health conditions. Read our report on the day.

  5. Intelligence report October to December 2016

    Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during October and December. Our report focuses on people's frustration with booking appointments at GP practices and waiting times at University Hospital Lewisham.

  6. Oakview family practice enter and view

    Report -

    In December 2019, we carried out three Enter and View visits at the Oakview Family Practice as we regularly receive feedback that patients in Lewisham face difficulties accessing GP appointments.

  7. Reading for wellbeing

    Report -

    Last year, residents told us that under the NHS Long Term Plan they would like better access to trustworthy information about health and wellbeing issues. Find out what we learnt when we mystery shopped local libraries.

  8. Intelligence report Aug 2019 to Feb 2020

    Report -

    We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen.

  9. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  10. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  11. 2019 - 2020 Annual Report

    Report -

    Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.

  12. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  13. GP Extended access service enter and view

    Report -

    Residents regularly tell us that GP appointments are difficult to access. In 2019, we carried out three visits to the GP Extended Access (GPEA) Service, which has been created to make more appointments available in Lewisham. The Enter and View visits gave us the chance to understand patients’ experiences of the service provided by One Health Lewisham and whether it was helping to improve access for residents.

  14. Patient experience report - quarter two

    Report -

    We heard the experiences of over 900 residents during July- September. Find out what they told us about local health and care services.