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Healthwatch Lewisham visited residential homes with supported care and day centres for people with learning disabilities to assess if service users were being treated with dignity and respect, if they felt listened to and understood by their service providers and to see if services were person centred.Report -
In the 2014 - 2015 report, we share our work to understand people's experiences and improve key areas of focus based on feedback from community members.Report -
We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen.Report -
Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.Report -
We heard the experiences of over 900 residents during July- September. Find out what they told us about local health and care services.Report -
In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.Report -
We have been working on a report into the health experiences of transgender and non-binary people in Lewisham. In this report we dive into their experiences, to find out how services can be made better.