1. Reading for wellbeing

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    Last year, residents told us that under the NHS Long Term Plan they would like better access to trustworthy information about health and wellbeing issues. Find out what we learnt when we mystery shopped local libraries.

  2. Ladywell Unit (Wharton Ward), Enter and View Report

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    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in  February, 2023, to the Wharton Ward of the Ladywell Unit, based at University Hospital Lewisham. It provides services to women ages 18-65, with acute psychiatric illness. During the visit we talked to service users, staff, and management. 

  3. Ladywell Unit (Powell Ward), Enter and View Report

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    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in February 2023, to the Powell Ward of the Ladywell Unit, based at University Hospital Lewisham. It provides services to men aged 18-65 with acute mental health problems. During the visit we talked to service users, staff, and management.

  4. Executive Summary: Ladywell Unit, Enter and View Report

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    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in February 2023, to Ladywell Unit, based at University Hospital Lewisham. It houses two wards, Wharton and Powell, that provide services for women and men, respectively, with acute psychiatric illnesses. 

  5. The impact of COVID-19 on Lewisham residents

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    We developed a survey which saw over 1,000 people in June and July share their experiences about access to health and care services, their mental health and how easy it was to get information to stay safe and informed during the pandemic.

  6. Snapshot study: Experiences of Black, Asian and minority ethnic communities during COVID-19

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    We held Feedback Forums aiming to understand the experiences of Black, Asian and Minority Ethnic communities in Lewisham during COVID-19. Carried out in June and July 2020, the four engagement sessions focused on a number of themes including access, communication and impact on mental health and emotional wellbeing

  7. Patient experience report - quarter one

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    At the beginning of April, following the Government's guidance regarding COVID-19, We adapted the way we engaged with residents to include collecting online reviews, virtual Feedback Forums, phone calls with Lewisham residents and directly through our Digital Feedback Centre.