1. Digital Exclusion infographic report - December 2021

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    Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.

  2. Digital Exclusion full report - December 2021

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    For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.

  3. Emotional wellbeing of children and young people report

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    Between January and March 2021, our Youth Board engaged with young people to understand their emotional wellbeing needs and how they would prefer to access support.

  4. Patient experience spotlight: Black, Asian and minority ethnic experiences of hospitals

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    This report focuses on Black, Asian and Ethnic Minority experiences of hospitals in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between April 2020 and March 2021.

  5. Oakview family practice enter and view

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    In December 2019, we carried out three Enter and View visits at the Oakview Family Practice as we regularly receive feedback that patients in Lewisham face difficulties accessing GP appointments.

  6. Reading for wellbeing

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    Last year, residents told us that under the NHS Long Term Plan they would like better access to trustworthy information about health and wellbeing issues. Find out what we learnt when we mystery shopped local libraries.

  7. GP Extended access service enter and view

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    Residents regularly tell us that GP appointments are difficult to access. In 2019, we carried out three visits to the GP Extended Access (GPEA) Service, which has been created to make more appointments available in Lewisham. The Enter and View visits gave us the chance to understand patients’ experiences of the service provided by One Health Lewisham and whether it was helping to improve access for residents.