1. Accessing complaints information in Lewisham

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    Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.

  2. GP patient audit information

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    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.

  3. Parent and carer forum workshop

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    Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.