1. Parent and carer forum workshop

    Report -

    Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.

  2. 2014 - 2015 Annual Report

    Report -

    In the 2014 - 2015 report, we share our work to understand people's experiences and improve key areas of focus based on feedback from community members.

  3. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.

  4. Oakview family practice enter and view

    Report -

    In December 2019, we carried out three Enter and View visits at the Oakview Family Practice as we regularly receive feedback that patients in Lewisham face difficulties accessing GP appointments.

  5. Intelligence report Aug 2019 to Feb 2020

    Report -

    We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen.

  6. 2019 - 2020 Annual Report

    Report -

    Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.

  7. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  8. GP Extended access service enter and view

    Report -

    Residents regularly tell us that GP appointments are difficult to access. In 2019, we carried out three visits to the GP Extended Access (GPEA) Service, which has been created to make more appointments available in Lewisham. The Enter and View visits gave us the chance to understand patients’ experiences of the service provided by One Health Lewisham and whether it was helping to improve access for residents.

  9. Patient experience report - quarter two

    Report -

    We heard the experiences of over 900 residents during July- September. Find out what they told us about local health and care services.

  10. What support can I get as a carer?

    Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.