1. Accessing complaints information in Lewisham

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    Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.

  2. Enter and view at Fieldside care home

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    We visited Fieldside care home to talk to staff and residents about the care on offer at the home. This report details our findings and recommendations for improvements.

  3. Registering with your GP: understanding your rights

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    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  4. Do you need help travelling to NHS services?

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    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.