News and reports

Each quarter, we publish the experiences of patients that we have gathered. This helps us to see trends in care compared to previous months.
In this quarter, we spoke to over 800 people in our borough at Hospitals, GP services, pharmacies, and more.

Since 2020, the landscape of ophthalmology provision within South East London has changed – with an increased NHS service offering from Independent Sector Providers. SEL ICB are seeking feedback from persons with lived experience about their care pathway within Independent Sector Providers. As such, the ICB has put together an ophthalmology survey for those who have had a procedure at a South East London Independent Sector Provider in the past year. This includes SpaMedica, Community Health and Eyecare and Circle Health Group.

The aim on the survey is to ensure there is a patient voice throughout the future service development work the ICB undertakes, and that any common themes of service improvement can be picked up directly in order to secure delivery of quality care.

If you have had an Ophthalmic procedure, such as cataracts, at a South East London Independent Sector Provider in the last year please could you fill out the following survey:
https://letstalkhealthandcareselondon.org/embeds/projects/34306/survey-tools/37740

Each quarter, we publish the experiences of patients that we have gathered. This helps us to see trends in care compared to previous months.
In this quarter, we spoke to about 1,000 people in our borough at Hospitals, GP services, pharmacies, and more.

Carers UK will be holding a panel discussion to identify and discuss some of the issues facing Black carers, as well as some of the wider challenges faced by carers from ethnic minority communities. The panel will be hosted by Matthew McKenzie - Author of "Race, Caring and mental health" who is also a carer activist. He will be interviewing a number of carers who will present their views on the importance of Black history and the identification of carers within the Black community

To sign up follow this link:
https://us02web.zoom.us/meeting/register/tZYtcOCtrD8tHNH8VQpLitUXVy2lGGRY6Omq#/registration

Free admission. Drinks and Caribbean food will be served.
Bring your friends and family. Let's stand together against cancer. Register today!

Saturday 23 November 2024,12.30pm to 2.30pm at Lewisham CommUNITY Space Unit 17, Lewisham Shopping Centre, Molesworth Street, SE13 7HB Join us for an enlightening and entertaining event covering:
- Myths about cancer
- Cancer prevention, early detection and treatment options
The challenges and triumphs of dealing with cancer-related hair loss, with a focus on afro-textured hair, wigs and styling
Recent studies linking the use of hair products to cancer

Find out:
- About cancer and the support offered by our Trust
- Ways to reduce hair loss using scalp cooling during chemotherapy

Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in January 2024, to Fieldside Care Home, now known as Park View Care Home, in Catford. Operated by SS Care Centre Ltd., the home specializes in residential care for older people with dementia. It also provides specialist care for mental health conditions, and physical and sensory disabilities, or impairments.

We are recruiting for a new Patient Experience Officer to support the Borough of Lewisham 21 hours a week. Application deadline: 30th September 2024

Each quarter, we publish the experiences of patients that we have gathered. This helps us to see trends in care compared to previous months.

We have seen an increase in the percentage of people sharing positive feedback about GPs in the Borough and, in a similar trend, the feedback on hospital services is more positive at the end of the year than the start of the year.
The experience of Dental services is also more positive at the end of the year, albeit dropping slightly from a high in Q3.

Positive experiences of pharmacy services have increased significantly, by 20% over the course of the year, experiencing quarter upon quarter improvement and, although lower in number, Optician service feedback has increased to 80% positive feedback.

Our Annual Report goes over what has happened throughout the year and what we have been up to at Healthwatch Lewisham.

As another quarter comes to an end, we reflect on how things have progressed over these months.

Maximising Wellbeing at Home is a program to support people in their own homes.

We have been working on a report into the health experiences of transgender and non-binary people in Lewisham. In this report we dive into their experiences, to find out how services can be made better.