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News and reports

Jennifer's Lodge
Jennifer's Lodge Enter & View
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.
3 August 2022
Report
Westwood House
Westwood House Enter & View
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.
3 August 2022
Report
Penerley Lodge e & v
Penerley Lodge Enter & View
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on October 2021 after lockdown restrictions have been lifted on 19 July. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.
3 August 2022
Report
Two women looking at a file
Healthwatch Lewisham Annual Report 2021-2022
Healthwatch Lewisham Annual Report 2021-2022
1 July 2022
Report
Two women looking at a file
Healthwatch Lewisham Quarter 4 Report
Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
10 June 2022
Report
Welcome Care Home Enter & View
Welcome Care Home Enter & View
Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a virtual visit on January 2022 over Zoom due to COVID-19 restrictions. During our videocall, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.
1 June 2022
Report
HWL Patient Experience Report Q3
HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.
1 April 2022
Report
Three women sitting in front of a banner "Tell us what you think"
Q2 Patient Experience Report 2021/22
Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.
23 February 2022
Report
Woman and man sat having a conversation
Healthwatch Lewisham GP Access Report Summary
The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.
17 January 2022
Report
Healthwatch graphic of a magnifying glass
Enter and view at Penerley Lodge
We visited Penerley Lodge to talk to staff and residents about the care on offer. This report contains our findings and recommendations to the service after our visit.
1 October 2021
Report
Healthwatch graphic of a magnifying glass
Digital Exclusion full report - December 2021
For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.
1 August 2021
Report
Healthwatch graphic of a magnifying glass
Digital Exclusion infographic report - December 2021
Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.
1 August 2021
Report

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