Current volunteering opportunities

At Healthwatch Lewisham, we understand that every volunteer is different. So, we have a variety of roles to fit everyone's needs:

Healthwatch Advisory Committee Member

Your Voice in Health and Social Care (YVHSC) are looking for local residents interested in becoming part of Healthwatch Lewisham. We are looking for people to join our Advisory Committee with local knowledge, experience and passion for promoting better health and social care for local people.

The committee acts as an advisory group supporting the local staff team with projects and monitoring the progress of the service. The Healthwatch Advisory Committee also plays important representational and public relations roles working with local communities and key partners to drive influence and impact, and improve health and social care services for residents.

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Healthwatch Advisory Committee Member role description

Community Engagement Volunteer

Healthwatch Lewisham is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.

As a Community Engagement volunteer, you will be taking a lead in helping us reach people, contributing to our Patient Experience and Emerging Communities Programmes. This role is ideal if you like talking and interacting with people, are passionate about the voice of the local communities and believe in equality.

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Community Engagement Volunteer role description

Community Research Volunteer

Healthwatch Lewisham is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.

The Community Research volunteer plays a key role in our deep-dive studies helping us bring the patient experience to life. The role requires collecting, logging, analysing, and reporting on feedback from our local community. The research we conduct helps to shed light on inequalities and other issues within local health and social care provision. As a result of our research, we publish a set of recommendations to our health and social care partners.

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Community Research Volunteer role description

Data, Evidence, and Insight Volunteer

Healthwatch Lewisham is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.

Our Evidence & Insight department is bringing together data from across our six Healthwatch services to analyse, investigate, draw out and report upon any collective themes and trends. A Data, Evidence and Insight volunteer will work with this large data set, manipulating and analysing it for interesting findings. With a particular focus on improving our understanding of inequalities this role will help deepen our knowledge and insight across a range of topics and areas. Key to its success is translating this data and the resulting findings into engaging, accessible infographic reports and presentations.

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Data, Evidence, and Insight Volunteer role description

Voluntary Trained Observer

Healthwatch services have a statutory function to carry out Enter & View visits to health and care services to review services at the point of delivery. This involves visiting with a team of representatives to observe the service, view the premises and talk to both staff, patients/residents, carer and relatives. Visits involve using all the senses and going through questions and surveys. Enter & View visits often take place at care homes but can cover a range of services such as hospital wards, community clinics and support groups.

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Voluntary Trained Observer role description

Marketing & Communications Volunteer

Healthwatch Lewisham is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.

We work extensively to promote service access options and provide information and advice about local health and social care services and issues to a broad audience across multiple communications channels.

This role is an opportunity to assist in creating and posting content across social media, Websites, and print media. Those looking for further skills will have the opportunity to develop strategies with the aim of increasing brand awareness and customer engagement for Healthwatch as well as analysing long-term needs and outlining necessary changes to our social media strategy.

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Marketing & Communications Volunteer role description

Signposting & Information Volunteer

Healthwatch Lewisham is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.

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Signposting & Information Volunteer role description

Website Support Volunteer

HealthwatchLewisham is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.

Our website forms a key part of our work enabling us to engage people, prompt them to share their experiences with us, provide them with information and signposting, share important local health and social care news and showcase our studies and reports, detailing how we use their voices to help shape and improve health and care services.

This role will focus on supporting the ongoing updates and development of our website as a key platform for the service.

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Website Support Volunteer role description

Help us to make a difference

Much of our strength is rooted in the passion of the people who choose to become involved with us. Volunteers bring valuable skills and knowledge to Healthwatch Lewisham that we draw upon to make a real difference.

Anyone can volunteer with our team. Some people have experience with services as a patient or a service user, others have useful knowledge from previous professional roles in and outside of health and social care services, but you do not need any qualifications to volunteer with us. 

All we ask for is a willingness to listen and a desire to improve local health and care services for local people.

Get in touch

For more information please visit our Better Impact website and complete the registration form. If you need further clarity, please email vip@yvhsc.org.uk (Volunteer Hub) or call 07944 391223 (Volunteer Hub) for a chat.  

Your application will be processed by our central team however please note that all volunteering roles for Healthwatch Lewisham take place within our borough.

Our local offices are located at Waldram Place, Forest Hill, London, SE23 2LB