Mental Health Engagement July - September 2025

Our most influential reports in the last year have been the Lewisham Mental Health Engagement Reports highlighting this community's and their carers' struggles and supporting quality improvement measures and directly inputting into the development of Heather Close 24/7 neighbourhood Mental Health Centre in Lewisham.

Find out what people told us between July and September.

Healthwatch Lewisham is the local health and social care champion. Through our visits to Mental Health services across Lewisham, we listen to patients’ experiences to understand what is working well and what could be improved. This enables us to raise issues with the South London and Maudsley NHS Foundation Trust (SLaM) and decision-makers who have the authority to make meaningful changes.

We produce this report quarterly to provide a snapshot of patient experiences within each Mental Health Centre and to share recommendations for service improvement. This edition focuses on the experiences of 46 patients regarding the support they received from their Mental Health Centres, as well as from their GPs and local hospitals in relation to their mental health needs.

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July - September 2025 Mental Health Engagement report

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