1. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  2. Advice and Information -

    Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.
  3. Report -

    This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.
  4. Report -

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.
  5. Report -

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.
  6. Report -

    Healthwatch Lewisham Annual Report 2021-2022
  7. News -

    Monkeypox Virus Advice
  8. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  9. Report -

    Patient Experience report Q2 2022/23 summarises residents' feedback on health and social care services.
  10. News -

    If you live in Bexley, Bromley, Greenwich, Lambeth, Lewisham or Southwark NHS South East London would like to hear from you.
  11. News -

    Driving for Change offers practical support and guidance to people experiencing homelessness.
  12. Report -

    We engaged with 640 Lewisham residents between January and March 2023 to understand what they felt worked well and what could be improved about their health and social care services.

    This is what they told us.
  13. News -

    We are recruiting for a Project Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.
  14. News -

    Free health checks and support from NHS & community groups

  15. Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.
  16. Report -

    In our first annual report, we talk about the privilege and challenge it has been to kickstart Healthwatch Lewisham and what we've achieved thus far.
  17. Report -

    In the 2014 - 2015 report, we share our work to understand people's experiences and improve key areas of focus based on feedback from community members.
  18. Report -

    In our 2015 - 2016 annual report, we celebrate our growth on social media, the work of our volunteers, and our outreach at events across Lewisham.
  19. Report -

    In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.
  20. Report -

    This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.
  21. Report -

    This year saw us tackle issues such as men and young people's mental health, complaints information and access to services.
  22. Report -

    Our 2019 - 2020 Annual Report highlights our achievements as the patient voice over the last twelve months.
  23. Report -

    The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.
  24. Report -

    During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.
  25. Report -

    During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.
  26. Report -

    We heard the experiences of over 900 residents during July- September. Find out what they told us about local health and care services.
  27. Advice and Information -

    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.
  28. Advice and Information -

    The NHS in England has published a ten-year plan setting its priorities for the future.
  29. Report -

    We exist to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen.
  30. Report -

    Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.
  31. Report -

    Our report breaks down Lewisham residents' experiences of health and social care services. Find out what the key issues are by reading our report.
  32. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during July-September. Our report covers engagement with refugees, as well as in-depth conversations about mental health.
  33. Report -

    Read our summarised intelligence report which highlights the key themes from our Accessible Information Standard Report, Healthy Eating Report, Social Care Report and much much more.
  34. Report -

    In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.
  35. Report -

    Read what people told us about services in the last three months.
  36. Report -

    Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.
  37. Report -

    Find out what patients told us about their experiences of health and social care services in Lewisham during October and December. Our report focuses on people's frustration with booking appointments at GP practices and waiting times at University Hospital Lewisham.
  38. Report -

    Learn what 173 residents told us about local health services in the last three months.
  39. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  40. Advice and Information -

    ‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.

    Organisations such as ours are aware this has been going on for way too long.