1. Advice and Information -

    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
  2. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  3. Advice and Information -

    The Care Act 2014 is a law that came into action in April 2015 that sets out how people’s care and support is approached by councils.
  4. News -

    Research published in March 2022 by the Care Quality Commission (CQC) found that two thirds of unpaid carers view a lower standard of care during the COVID-19 crisis as unacceptable, even with the massive pressures that care services and carers are under.
  5. Report -

    Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.
  6. Report -

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.
  7. Report -

    Healthwatch Lewisham Annual Report 2021-2022
  8. News -

    Matthew Mckenzie presents Joint Bromley, Lewisham & Greenwich Ethnic Mental Health carers forum - Friday, 29 July 2022.
    Find event and ticket information below for more details.

    This is a forum for those caring for someone with mental illness from an ethnic background.
  9. News -

    Monkeypox Virus Advice
  10. Report -

    Survey results on response time for 999 service, staff attitude for 999 service, communication for services, wait times for 111 service, and public education for LAS services.
  11. Report -

    A CQC report has been published for Manley Court Care Home, New Cross
  12. Report -

    Healthwatch Lewisham Annual Report 2022-2023.
  13. News -

    Improving the lives of those living with dementia and their carers using reminiscence and the arts
  14. News -

    Junior Doctors are striking from Thursday 13 to Tuesday 18 July, and then Consultants are striking on Thursday 20 and Friday 21 July.
  15. News -

    St John Ambulance have released a British Sign Language Emergency First Aid film, so that Deaf people know what to do if they find someone in cardiac arrest.
  16. News -

    Upcoming centre closures in July, August and September
  17. News -

    Lewisham Healthy Walks is a free programme of volunteer led walks that take place across the borough’s parks and greenspaces.

  18. News -

    Lewisham Council are launching Lewisham 2030 which will set out shared hopes and ambitions for the borough into the next decade
  19. News -

    South London and Maudsley NHS Foundation Trust are running an election to fill 10 vacant roles in the Council of Governors
  20. News -

    Sunday 1 October from 2 pm – 5 pm, Deptford Lounge, 9 Giffin Street, SE8 4RJ


  21. News -

    We are recruiting for a Project Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.
  22. News -

    1 & 15 November, 10:30 - 11:30

  23. Report -

    In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.
  24. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  25. Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
  26. Advice and Information -

    With all the changes to health and care services, it's not always clear where you should go to report an urgent issue, to make a complaint or for further information.
  27. Advice and Information -

    Find out why vaccinating yourself against COVID-19 is important, how you can get vaccinated in Lewisham, and more.
  28. Report -

    The aim of the research was to obtain the views and (LTP) experiences of Lewisham residents to support the local implementation of the NHS Long Term Plan. We carried out local engagement and enabled people including seldom heard communities to have their say in how the NHS can better take care of them and how the care they received can be improved.
  29. Report -

    The six Healthwatch in south east London engaged with residents to ensure their voices will help shape the local implementation of the NHS Long Term Plan. The public were asked to give their views on improving local services; share their ideas on how people can live healthier lives and what improvements they think could be made to help people access services quickly.
  30. Report -

    In our role as the patient voice we know that men share less feedback about health and care services than women.
    We ran this project to find out how men in Lewisham look after their mental health and what stops them from speaking up about their issues.
  31. Report -

    We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.
  32. Advice and Information -

    All London residents can now create a personalised care plan that works for them.
  33. Report -

    This study was conducted by Healthwatch’s Community Engagement Officer, who visited 5 food banks across the boroughs of Bromley and Lewisham. Those in attendance were informally interviewed about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough.
  34. Report -

    In late 2015, Healthwatch Lewisham engaged with communities that don’t speak English as their first language including Vietnamese, Tamil, Polish, Turkish and Refugee groups. We engaged with 95 individuals which covered a broad range of demographics. Many people engaged with were parents or carers and many recognised themselves as being disabled.
  35. Report -

    Through this report, Healthwatch Bromley and Lewisham draws attention to the experiences of access to health and social care services faced by members of the Polish community living in Lewisham.
  36. Report -

    We attended this event to raise awareness of the Self Care week and importance of self-care and to encourage stakeholders to take part in the campaign and to encourage self-care to their service users.
  37. Report -

    One in four Lewisham residents is under 19 years old. Healthwatch Lewisham has a responsibility to engage with children, young people as well as parents and carers to find out what they think of the local health and social care services.
  38. Report -

    Healthwatch Lewisham contacted the leader of Lewisham’s Diabetes UK Support Group to find out about the experiences of the group’s members using community care services as part of an Inquiry into Community Care Services.
  39. Report -

    The aim of the project is to promote wellbeing and signpost public as appropriate to the services available for respiratory disseises sufferers through Breathing Well Champions volunteer outreach role.
  40. Report -

    On Monday 15 December, Healthwatch Lewisham held its 2nd annual event. Over 110 people attended including over 35 representatives from organisations and community groups, a reflection of the powerful voice Healthwatch Lewisham provides for service users of health and social care locally.
  41. Report -

    Between April and October 2014, Healthwatch Lewisham has engaged with a variety of service users, carers, community and voluntary sector groups and staff, as well as the local residents in Lewisham to listen to their experiences of enablement and integrated care.
  42. Report -

    This report presents the findings of service user feedback collated from engagement sessions carried out at the Kaleidoscope Children’s Centre in Lewisham.
  43. Advice and Information -

    Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live away from harm, abuse, and neglect. It’s fundamental to high-quality health and social care.
  44. News -

    Let’s Talk Health and Care, a new online engagement platform, has been launched by South East London CCG alongside the South East London Integrated Care System.
  45. Advice and Information -

    This offers an online self-management course for African and Caribbean adults with Type 2 diabetes.
  46. Advice and Information -

    ‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.

    Organisations such as ours are aware this has been going on for way too long.
  47. News -

    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.
  48. Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.
  49. Advice and Information -

    Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.