1. Advice and Information - 1 April 2019

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
  2. Advice and Information - 26 September 2019

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  3. Advice and Information - 28 July 2020

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  4. News - 3 February 2022

    Bowel Cancer UK has launched the Colonoscopy Confidence campaign to help you understand the importance of getting your bowel checked.
  5. Advice and Information - 8 April 2022

    Find out how health services are changing in response to coronavirus (COVID-19) and what that means for your care.
  6. Report - 1 August 2021

    Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.
  7. Report - 1 August 2021

    For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.
  8. Report - 5 January 2020

    In December 2019, we carried out three Enter and View visits at the Oakview Family Practice as we regularly receive feedback that patients in Lewisham face difficulties accessing GP appointments.
  9. Report - 1 August 2020

    Residents regularly tell us that GP appointments are difficult to access. In 2019, we carried out three visits to the GP Extended Access (GPEA) Service, which has been created to make more appointments available in Lewisham. The Enter and View visits gave us the chance to understand patients’ experiences of the service provided by One Health Lewisham and whether it was helping to improve access for residents.
  10. Report - 1 March 2019

    Through our Lewisham Independent Health Complaints Advocacy Service, we were pleased to find several local examples of good practice in the provision of the complaints information. However, the quality of the website content was inconsistent so we embarked on a project to assess the existence and standard of information on practice websites.
  11. Report - 20 January 2018

    As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.
  12. Advice and Information - 12 April 2022

    The AskFirst app supports patients to get the right healthcare they need at the right time. The app is available to all patients in Lewisham.
  13. Report - 31 August 2017

    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.
  14. Report - 23 February 2022

    Through our Patient Experience Programme, Healthwatch Lewisham was able to capture 1,177 patient reviews about local health and social care services between July – September 2021. Find out about what local residents told us about the health and care they receive by reading our report.
  15. Report - 17 January 2022

    The Covid-19 pandemic has changed the way people access their GP with the further development of remote triage and booking systems. Service delivery in primary care continues to undergo changes and Healthwatch Lewisham wanted to understand what residents’ experiences have been like of since the national lockdown restrictions were lifted on 19 July 2021.
  16. Report - 1 April 2022

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.
  17. News - 23 June 2022

    Have Your Say on the Community Health Services in Lewisham!
  18. Report - 1 July 2022

    Healthwatch Lewisham Annual Report 2021-2022
  19. News - 12 August 2022

    Monkeypox Virus Advice
  20. Advice and Information - 25 November 2015

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.