1. Report -

    We carried out a virtual Enter & View visit to the Swallows Care Home in January 2021. During our visit, we spoke with staff and family members about what life has been like in the care home for residents during the COVID-19 pandemic. Find out what they said by downloading our full report.
  2. Report -

    This report focuses on residents' experiences of pharmacies in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between October and December 2020.
  3. Report -

    This report explores residents' experiences of dental services in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between July and December 2020.
  4. Report -

    During October to December 2020, we heard from 910 patients, carers, and relatives regarding their experiences with local health and social care services. This report outlines the key themes, findings and recommendations that emerged from our conversations.
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    During the third COVID-19 lockdown, we heard from 1,141 people about their experiences with health and social care. Find out what they told us about local GPs, hospital, dentists and vaccination hubs by downloading our full report.
  8. Report -

    This report focuses on Black, Asian and Ethnic Minority experiences of hospitals in the London Boroughs of Bromley, Ealing, Hammersmith and Fulham, Hounslow, Lewisham and Waltham Forest between April 2020 and March 2021.
  9. Report -

    The NHS is delivered the largest vaccination programme in its history with COVID-19 vaccines, which are being offered across the country to those most at risk of the virus. We carried out a research project to collect the experiences of Lewisham residents so local services can understand what is working and what can be improved with this programme.
  10. Report -

    Between January and March 2021, our Youth Board engaged with young people to understand their emotional wellbeing needs and how they would prefer to access support.
  11. Report -

    The impact of COVID-19 and subsequent changes to health and care services means that representing the voice of local people is more important than ever.
  12. Report -

    Get the findings from our Digital Exclusion report December 2021 in an easy-to read infographic.
  13. Report -

    For this research project, we engaged with people who are more likely to be digitally excluded to gain a better understanding of how this might impact their experience with health and care services.
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    Take a look at our upcoming events or check out our selection of health and care awareness events you can support.
  16. Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
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    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
  18. Report -

    We visited Penerley Lodge to talk to staff and residents about the care on offer. This report contains our findings and recommendations to the service after our visit.
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    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
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    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.
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    Find out about our role, our plans and our people.
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    How your feedback has helped improve services locally.
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    Check out our top tips and guidance to help you through the process.
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    This Privacy Statement sets out the data processing practices carried out by Healthwatch Lewisham. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the local independent champion for people who use health and social care services.
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    We use cookies on our website to make your experience as easy and simple as possible.
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    We are committed to making sure all our information is clear and accessible for everyone.
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    These terms and conditions tell you how the Healthwatch Lewisham website is managed and how you are protected when you are using our site. If you do not agree with these terms, you should leave the site immediately.
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    There are lots of ways you can get involved as a volunteer. Take a look at our current opportunities and how you can get in touch with us.
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    You have the power to help make change happen.
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    Find out how you can become a trained Enter & View representative
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