1. Report -

    We explored young people's attitudes and experiences toward sexual health and healthy relationships, in the hope that it would raise awareness around the services that are available, the laws around healthy teenage relationships.
  2. Report -

    We visited Penerley Lodge care home to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations put to the service after our visit.
  3. Report -

    We visited Welcome Care home and spoke to staff and residents about the care and service they provide. This report contains our findings and recommendations put to the service after our visit.
  4. Report -

    We carried out a research project to assess patients’ and carers’ experiences of being discharged from hospital. We made three separate visits to the discharge lounge at University Hospital Lewisham (UHL) where we spoke with staff, patients, carers and family members.
  5. Report -

    In this report, we talk about the impact of our new Lewisham NHS Independent Advocacy Service and introduce our new digital Feedback Centre, coming 1 April 2017.
  6. Report -

    Our latest intelligence report covered Lewisham residents experiences of local health and care services. Including the views of teenagers on healthy relationships and their use of sexual health services in the borough. We also heard the experiences about the discharge lounge in University Hospital Lewisham.
  7. Report -

    We visited Manley Court to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations we put to the service after our visit.
  8. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  9. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  10. Report -

    We carried out an audit of local GP out of hours information for patients. A summary of the findings can be found by clicking here.
  11. Report -

    Read what people told us about services in the last three months.
  12. Report -

    We delivered a workshop around the Five Ways to Wellbeing and the importance of mental health. Evidence suggests that these five steps can help to improve our mental wellbeing. Here is what we found out.
  13. Report -

    In our latest intelligence report we found that patient experience of the University Hospital Lewisham (UHL) continues to be mixed. Whilst access to GP appointments remains an issue across the borough.
  14. Report -

    Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.
  15. Report -

    As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.
  16. Report -

    We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.
  17. Report -

    During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.
  18. Report -

    We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.
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  20. Page -

    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.
  21. Page -

    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.
  22. Page -

    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.
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    Find out about our role, our plans and our people.
  24. Report -

    We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.
  25. Report -

    We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.
  26. Page -

    Find out how we can help you access the support you need to live well.
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    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.
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