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Healthwatch Lewisham visited residential homes with supported care and day centres for people with learning disabilities to assess if service users were being treated with dignity and respect, if they felt listened to and understood by their service providers and to see if services were person centred.Report -
Healthwatch Lewisham has been working closely with the Parent and Carer Forum as part of a consortium of CVS organisations who provide support, advice and signposting and information at the Kaleidoscope Children’s centre in Catford.Report -
The aim of the project is to promote wellbeing and signpost public as appropriate to the services available for respiratory disseises sufferers through Breathing Well Champions volunteer outreach role.Report -
Healthwatch Lewisham contacted the leader of Lewisham’s Diabetes UK Support Group to find out about the experiences of the group’s members using community care services as part of an Inquiry into Community Care Services.
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One in four Lewisham residents is under 19 years old. Healthwatch Lewisham has a responsibility to engage with children, young people as well as parents and carers to find out what they think of the local health and social care services.
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In the 2014 - 2015 report, we share our work to understand people's experiences and improve key areas of focus based on feedback from community members.Report -
We attended this event to raise awareness of the Self Care week and importance of self-care and to encourage stakeholders to take part in the campaign and to encourage self-care to their service users.Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.Report -
Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.Report -
As part of our AIS project, we engaged with 12 GP surgeries in the borough, to understand how they have complied with AIS. We chose to focus on these selected GPs as they had a high number of patients with sensory and learning disabilities.Report -
We embarked on a project which built on our previous work, to see whether patient experience has improved following the introduction of AIS. We also assessed local implementation of the Standard.Report -
During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.Report -
We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.Page -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.Page -
Find out about our role, our plans and our people.
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We carried out Enter and View visits at University Hospital Lewisham (UHL) to assess how the AIS has been implemented. We made two separate visits to the Accident & Emergency, Ear, Nose and Throat, Ophthalmology and Ambulatory Care departments at UHL.Report -
We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.Page -
Find out how we can help you access the support you need to live well.Event -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.Page -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services.Event -
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This year we started our #30DaysofHealthwatch campaign and heard from 74 percent more people than last year.