1. Enter and view at Penerley Lodge

    Report -

    We visited Penerley Lodge to talk to staff and residents about the care on offer. This report contains our findings and recommendations to the service after our visit.

  2. Enter and view at Swallows care home

    Report -

    We carried out a virtual Enter & View visit to the Swallows Care Home in January 2021. During our visit, we spoke with staff and family members about what life has been like in the care home for residents during the COVID-19 pandemic. Find out what they said by downloading our full report.

  3. Enter and view at Fieldside care home

    Report -

    We visited Fieldside care home to talk to staff and residents about the care on offer at the home. This report details our findings and recommendations for improvements.

  4. Enter and view at Beechcroft care home

    Report -

    Last year, Beechcroft Care Home received a "requires improvement" rating by the Care Quality Commission. The care home was also flagged up by the Lewisham Safeguarding Adults Board. Therefore, we decided to carry out an Enter and View there to gather the views of the residents and staff members.

  5. Food for thought report

    Report -

    During the last year, we carried out Food for Thought - a project wanting to find out how much young people in Lewisham understood about healthy eating. Residents had told us that they felt this was a major issue for us to look into. The borough has a high proportion of children identified at risk of obesity.

  6. Enter and view at Brymore House

    Report -

    We visited Brymore House to talk to residents and staff about the care they received. This report contains our findings and recommendations we put to the service after our visit.

  7. Social care in Lewisham

    Report -

    Across Lewisham, there is a growing demand for residential and nursing provision for older people, as well as ‘considerate unmet need’ around carers’ provision in the borough. In light of this we embarked on a project across the London Borough of Lewisham looking into the social care needs and experiences of the population.

  8. Enter and view at Waterfield supported homes

    Report -

    We carried out a visit looking at the care and support provided at 55 Broadfield Road, Catford by Waterfield Supported Homes. The service provides personal care, support and accommodation for five people with mental health needs. We spoke with residents, family members and staff about their experience of the residential care home.

  9. Enter and view at Manley court care home

    Report -

    We visited Manley Court to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations we put to the service after our visit.

  10. Enter and view at Penerley Lodge care home

    Report -

    We visited Penerley Lodge care home to talk to staff and residents about the care and service they offer. This report contains our findings and recommendations put to the service after our visit.

  11. Welcome care home enter and view

    Report -

    We visited Welcome Care home and spoke to staff and residents about the care and service they provide. This report contains our findings and recommendations put to the service after our visit.

  12. Let's talk about sexual health

    Report -

    We explored young people's attitudes and experiences toward sexual health and healthy relationships, in the hope that it would raise awareness around the services that are available, the laws around healthy teenage relationships.

  13. Enter and view at residential homes for people with learning disabilities

    Report -

    Healthwatch Lewisham visited residential homes with supported care and day centres for people with learning disabilities to assess if service users were being treated with dignity and respect, if they felt listened to and understood by their service providers and to see if services were person centred.

  14. District nursing review

    Report -

    This report presents the findings of a review of service user feedback about the district nursing system in Lewisham. The purpose of the report is to assess the data collected about patients’ and carers’ experiences of the district nursing system.

  15. HWL Patient Experience Report Q3

    Report -

    HWL Patient Experience Report Q3 summarising patient experience gathered that quarter.

  16. Healthwatch Lewisham Annual Report 2021-2022

    Report -

    Healthwatch Lewisham Annual Report 2021-2022

  17. Patient Experience Report - Quarter 1 (2022-23)

    Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 1 Report from 2022-2023. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.

  18. HWL Patient Experience Report Q2 2022/23

    Report -

    Patient Experience report Q2 2022/23 summarises residents' feedback on health and social care services.

  19. Mpower Learning Disability Home, Enter & View Report

    Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a visit in January 2023 to M Power Care Home in Catford. During our visit, we spoke with staff, family, and service users about their experiences.

  20. Healthwatch Lewisham Annual Report 2022-2023

    Report -

    Healthwatch Lewisham Annual Report 2022-2023.

  21. Brownhill Lodge: Enter and View Report

    Report -

    In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.

  22. Trans and Non-Binary Health in Lewisham

    Report -

    We have been working on a report into the health experiences of transgender and non-binary people in Lewisham. In this report we dive into their experiences, to find out how services can be made better.